Shipping & Returns
You are welcome to return or exchange the products purchased at fabledreveriellc.com
You have 30 days to decide if an item is right for you. The items must be returned to Fabled Reverie address in proper condition and in manufacturer’s packaging unless returned as faulty or damaged.
Refund Options
We offer several methods of compensation for a returned item if the product is undamaged and the package is in proper condition:
Although you are free to choose preferred compensation, we reserve the right to change the list of available compensation options depending on the items returned, customer location, banking peculiarities, or other reasons creating difficulties or inconveniences whether for Fabled Reverie LLC or for customers.
How to Return a Purchased Item
As we are a home based, business all return requests must be emailed to fabledreveriel@gmail.com with your order number, the product you wish to return, the reason for the return, and if you want a refund or an exchange. If you do not mention your order number, we won’t be able to process your return request.
We will send you a confirmation email when your request is processed with a return address.
Repackage the item in the original box and packaging.
Take your parcel to any Post Office and obtain proof of postage for the tracking number – this will speed up the process and will legitimize that your parcel is on its way back to us.
The shipping cost for the returned items is paid by you. We will compensate the shipping charges in case of returning damaged, faulty, or incorrect items.
What Happens Next
We’ll send you an email as soon as we’ve received your return in its original condition and processed your return.
Returning a Damaged or Faulty Item
We are sorry that you received a damaged or faulty item.
Please return this item to us as soon as possible so that we could process the refund. If you’re unable to return the item, please contact our Customer care service at fabledreverie@gmail.com.
Please bear in mind that all items are inspected on return.
Returning an Incorrect Item
If one of the items you received isn't what you ordered, please send it back to us, and once inspected, we'll refund you as soon as it's arrived back at our warehouse.
Non-refundable Items
We do not refund the products that are not eligible for returns.
We do our best to maintain the best accuracy of the non-refundable list, but the list may not include all applicable variants.
For more information on product-specific return policies, contact our Customer care service at fabledreverie@gmail.com.